DAY to DAY ETIQUETTE

Knowledge of etiquette, protocol or "manners", is not for Royalty, Presidents, nor the rich and famous. They have an office or an advisor who deals with it. It is a subject that everyone should study if they want to have charisma and success. The rules and regulations are not restrictive. Knowledge gives confidence and "class".

Understanding these rules and regulations and balancing them with common sense can help us:

To create a more positive first impression.

To behave like a gentleman or a lady.

To increase professional credibility.

To raise levels of self-confidence and self-esteem.

To receive more respect.

To avoid nerves or stress due to not being in command of the situation.

To avoid running the risk of inappropriate behaviour.

The knowledge that you know how to behave correctly allows you to concentrate 100% on the activity and enjoy yourself instead of worrying.

Content: Punctuality.

Introductions.

Using the Telephone.

In the car/taxi.

Invitations.

Visits/Travelling - receiving visitors or visiting other companies.

Gifts. Dining Etiquette can be included.